Terms of Use for EyzIT (eyzit.com)

Payment and Refund Terms for Remote Computer Repair by EyzIT:

Payment Process:

a. Once you agree to the remote computer repair service provided by EyzIT, we will send you a secured payment link.
b. The payment link will allow you to conveniently complete the payment for the remote computer repairs in London.
c. We accept various payment methods, including credit cards, debit cards, and online payment platforms.
d. You must provide accurate billing information for successful payment processing.

Refund Policy:

a. If, despite our best efforts, we cannot repair the computer issue remotely, you will be eligible for a refund.
b. The refund will be issued for the amount paid for the remote computer repair service.
c. To request a refund, notify us within one day of the unsuccessful repair attempt.
d. Refunds will only be considered if the issue remains unresolved after our attempted remote repair.
e. EyzIT reserves the right to determine the eligibility for refunds based on the nature of the issue and the efforts made to resolve it remotely.

Refund Process:

a. To initiate a refund, please contact us via email or phone, providing the necessary details and proof of unsuccessful repair.
b. Our customer support team will assess your request and verify the unsuccessful repair attempt.
c. If your refund request is approved, the refund will be processed using the original payment method.
d. You will receive the refund within seven days, depending on your bank or payment provider.
e. EyzIT will not be responsible for any delays in refund processing caused by external factors such as banks or payment providers.

Non-Transferable:

a. Refunds are non-transferable and can only be issued to the original payer of the remote computer repair service.
b. Requests for refunds from individuals other than the original payer will not be entertained.

Communication and Support:

a. EyzIT will maintain open communication channels throughout the remote computer repair process.
b. Our customer support team will be available to address any questions or concerns regarding the payment or refund process.
c. Please provide accurate contact information to ensure effective communication.

Changes to Terms:

a. These payment and refund terms are subject to change at the discretion of EyzIT.
b. Any changes to the terms will be communicated to you in advance, and you can accept or decline them.

It is essential to carefully review and understand these payment and refund terms before proceeding with the remote computer repair service provided by EyzIT. Please get in touch with our customer support team for assistance if you have any questions or require further clarification.

Date updated: 14/01/2024